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To begin the process for your insurance claim, simply give us a call at 817-764-1363 after you have received your claim number from your insurance company.
We will write an estimate for repairs, including any pictures needed. We work directly with your adjuster to begin the repairs to ensure a hassle free process.
Once we have determined what the issue is, we will order the necessary parts & accessories to replace the broken/non-working ones on your coach.
After we receive the parts, we will work quickly and efficiently to get you back on the road and on with life. We want you to experience Quality on a whole new level.
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To begin the extended warranty process, call us to schedule an appointment for a Service Call at 817-764-1363.
During the service call, we will help with the complaint to determine the cause and next corse of action for the part(s) needing replacement.
Once we have determined the need, we will work with the Warranty Company to see what they will cover. These costs will include your deductible, the shipping for parts & the service call fees.
We order the parts needed to be replaced after we receive approval from the warranty company. We work closely with our vendors to get you the best price available.
We will begin the repairs when we receive the parts & work quickly to get your coach back on the road. We stand behind our work and pride ourselves on excellent customer service.
What You Should Know
[vc_row][vc_column width=”1/1″][vc_toggle title=”Insurance Claims ” style=”default” color=”Default” size=”md” open=”false” icon=”hb-moon-plus-circle”]As the customer, you will only be responsible for your deductible and getting the insurance check to us to begin work. Any additional supplemental needs are paid directly from the insurance company to us. You will not have to worry about that portion. Depending on the insurance company, the check will come addressed to you or to you + Quality Mobile RV. We will work with your adjuster to ensure that your claim process is smooth and hassle free.[/vc_toggle][vc_toggle title=”Extended Warranty Claims” style=”default” color=”Default” size=”md” open=”false” icon=”hb-moon-plus-circle”]Extended Warranty Claims are different from Manufacturer Warranties. Extended Warranties only cover part replacements. It will not cover adjustments, blown fuses or user error. We will let you know up-front the costs for repairs including but not limited to: your deductible, shipping or the service call fees.[/vc_toggle][vc_toggle title=”Manufacturer Warranty Claims” style=”default” color=”Default” size=”md” open=”false” icon=”hb-moon-plus-circle”]Manufacturer Warranty Claims are more extensive than Extended Warranty Claims. You will be responsible for the Service Call to come diagnose the problem. We will then call the manufacturer for your warranty to order parts & to get a repair authorization number. Once we receive both, we will schedule you to complete the repairs.[/vc_toggle][/vc_column][/vc_row]